Ingrid Down Jacket
Ingrid Down Jacket
Ingrid Down Jacket
Ingrid Down Jacket

Ingrid Down Jacket

3 357 kr 4 795 kr
Save 30%

VAT not included outside of EU. Shipping calculated at checkout

Only 1 unit left
Size:34
Color:

Color
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Ingrid Down Jacket is detailed with five golden B-press buttons at front and two pockets with buttons. Wear yours together with Lucca Top during spring and summer, and use it under your knitted Busnel coat during chilly days.

  • Shell fabric: ECO 100% recycled nylon
  • Filling: 90% duck down, 10% duck feathers
  • 30 degrees hand wash in machine. Do not iron
  • Fits smaller to size, take one size up
  • The model is 176cm and wearing size 38
  • See measurements for this product here
  • Made in China

Shown here with Alva Shirt.

TERMS & CONDITIONS


ONLINE CUSTOMER CARE SERVICE

Contact us via email online@busnel.com. Monday to Friday: 9AM - 5PM

DELIVERY INFORMATION

Busnel ship from Sweden to all countries within Europe. Your order will be shipped within 1-2 working days, delivered between Monday to Friday. Free shipping for all orders within Sweden. For delivery within other European countries, shipping fee 150 SEK. For non-European countries the shipping fee varies. We will deliver your purchased items in the shortest time as possible. Packages that have not been collected within 14 days will be sent back to us, and you will be charged 99 SEK for the shipping fees. If you want to have your package sent again, we will charge you for the additional shipping cost. Delivery times are provided as guidelines only. Busnel are not taking in account eventual delays.

Within Sweden / Free shipping for all orders / DHL 2-3 working days 
Within Europe / Shipping fee 150 SEK / UPS 3-7 working days
Outside Europe / Shipping fee 150 SEK + custom fees /  UPS 3-7 working days

PRICES AND PAYMENTS

All prices displayed at Busnel.com are given in SEK (VAT included). Outside the European Union, custom fees, other taxes and charges will be added to the purchase price and must be paid by the customer. For questions regarding VAT, contact your local Customs service office. If you order from Norway, visit Toll.no and read more. You will receive an invoice from the shipping company with calculated taxes and import fees after your parcel is delivered. 

At Busnel.com it is possible to pay with Mastercard, Visa and American Express. We also accept payment by Swish and Klarna invoice. To view Klarnas payment terms please read more here. Payment must be fulfilled within 30 days otherwise a fee is added for the delay.

RETURNS AND EXCHANGES

We want you to be satisfied with your Busnel purchases. If that's not the case, we'll accept items for return or exchange within 14 days. Just make sure your items are in the original condition and include all labels. The return-shipping fee of 99 SEK will be deducted from the credit card of the returned merchandise. If you want us to send you a return label, please contact us at online@busnel.com. Your refund will be issued to the same credit card you used for the original purchase, within 5-10 working days.

It's free to exchange items for a different size or color. To exchange an item, place a new order at Busnel.com. Once we have received your return, we will credit your account. Please note that we only offer free exchanges to a different size or color.

  • You have the same return rights for all items you order from us
  • Items must be returned within 14 days of receiving your order from the service point
  • Returns will only be accepted if your items are in the original condition and include all labels
  • You are responsible for the shipping of returned items back to Busnel. Items lost in transit will not be compensated for

Did you pay with Klarna Invoice and want to return an item? We recommend you to fill in "return article" in the Klarna app, then your invoice will be paused for 3 weeks. Or call Klarna 08-120 120 10 and pause your invoice. When we have received your item(s) we will correct your payment.

* For customers outside Sweden: If you want to return or exchange your order, please contact us via email with your order details to online@busnel.com. We will send you a return label. Contact UPS to book a pickup. 

TRANSPORT DAMAGE

All shipments sent from Busnel.com to you are insured. Goods damaged in transit are replaced free of charge by Busnel. If you notice damage to the package before opening it, please take photos and contact Busnel customer service - online@busnel.com

QUALITY GUARANTEE


Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 12 month of purchase. Please note items that are damaged as a result of wear and tear are not considered to be faulty. We always recommend that delicate materials should be handled with care. Please follow the instructions for washing and handling on the washing label.

Faulty items will be exchanged to the same type of product in the same size. Refunds for faulty items can be made within the 14-day period following delivery. Remember to state your order number. Also clarify which items you are sending back, and why you wish to return them. 

Regarding colors, we can’t guarantee that the colors on our website will look exactly the same in real life. Due to both different color settings at different computers, and changing lightning conditions during photoshoots.  

FORCE MAJEURE

In case of Force Majeure, Busnel's obligations will be suspended. The contract between you and Busnel can, in such cases, be partially or fully terminated by yourself or by Busnel. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.If this unlikely event happens, Busnel will do its very best to solve all issues in timely manner.

SECURITY

Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy for more information.


Falkenbergs Agenturer AB: 556781-1533
Busnel Showroom Riddargatan 47
114 56 Stockholm Sweden 
online@busnel.com

FAQ

It's free of charge to exchange items for a different size or color. To exchange an item, place an new order at Busnel.com. Once we have received your return, we will credit your account. Please note that we only offer exchanges free of charge to a different size or color.

It may be possible to cancel an item or change it to a different size or color, depending on the status of your order. We are unable to add an item to an existing order, you need to place a new one. If you need to change your order, send an email to online@busnel.com as soon as possible.

It’s free shipping for all orders within Sweden. For international shipping we charge 150 SEK. For delivery outside the European Union, custom fees, other taxes and charges will be added to the purchase price.

If you have your tracking number but still cannot track it, send an email to our customer care online@busnel.com with your order number and we will look into this for you.  

Send email to online@busnel.com as soon as possible. When you get in touch with us, please provide us with your order number, information about the issue and pictures or your item. Please be aware that items which have been damaged as a result of normal wear and tear will not be considered as faulty.